Privacy Policy of Versailles Casino

At Versailles Casino, we prioritize the privacy and security of our users. This Privacy Policy explains how we collect, use, and protect personal information. By using our platform, you agree to the terms outlined below.

Information We Collect

We gather different types of information to provide a seamless and secure gaming experience. The data we collect includes:

Personal Details: Name, date of birth, and contact information.
Account Information: Username, password, and transaction history.
Payment Details: Credit card information or other payment methods.
Device Information: IP address, browser type, and operating system.
Usage Data: Interactions on the website, including time spent and areas visited.

This information helps us maintain a functional platform and comply with regulatory requirements. It is necessary for account verification, payment processing, and fraud prevention.

How We Use Your Data

Your data serves operational, legal, and marketing purposes. Below are the primary uses of collected information:

To process deposits and withdrawals accurately.
To verify account ownership and prevent unauthorized access.
To comply with local regulations and licensing requirements.
To improve website functionality and user experience.
To communicate updates, promotions, and policy changes.

All data usage complies with applicable laws and follows strict internal guidelines.

We may share your data with trusted partners or legal authorities when required. Shared information remains secure, and access is limited to authorized entities. Examples include:

Payment Processors: For managing transactions efficiently.
Regulatory Authorities: For compliance with gambling laws.
Fraud Prevention Services: To detect and prevent suspicious activity.

We never sell user data to third parties for advertising purposes. Data sharing occurs only when necessary for platform operation or legal obligations.

Cookies and Tracking Technologies

Our platform uses cookies to collect information and improve functionality. Cookies are small data files stored on your device. We use them to:

Maintain login sessions for uninterrupted gameplay.
Analyze website performance and detect technical issues.
Customize content based on user preferences.

You can adjust cookie preferences through your browser settings. Disabling cookies may affect certain features, but essential services will remain accessible.

Security Measures

We use advanced security systems to protect your personal data. Measures include:

Encryption protocols to secure sensitive information.
Firewalls to prevent unauthorized access.
Regular security audits to identify and resolve vulnerabilities.

Our team monitors systems constantly to ensure data remains safe. Users must also safeguard their login credentials to prevent unauthorized access to their accounts.

User Rights

Users have the right to access, update, or delete their personal data. Requests can be made through our support team. Available rights include:

Accessing account details and transaction history.
Updating outdated or incorrect information.
Deleting accounts and associated data upon request.

We process requests promptly while complying with legal obligations. Certain data may need to be retained for regulatory purposes.

Data Retention

We store personal data only for as long as it is required for operational and legal purposes. Retention periods depend on:

Transaction history and compliance requirements.
Fraud detection and account security needs.
Local regulations that mandate data retention.

After the retention period ends, data is securely deleted or anonymized to prevent misuse.

Updates to This Privacy Policy

This Privacy Policy may be revised periodically. Updates reflect changes in legal requirements, technology, or platform features. Users will be notified of significant changes through:

Announcements on the website.
Direct communication via email or account notifications.

It is the user’s responsibility to review updates. Continued use of the platform implies acceptance of revised terms.

Contact Us

For questions regarding this Privacy Policy or data handling practices, reach out to our support team. Contact options include:

Email: [email protected]
Live Chat: Available 24/7 through the platform.
Phone: International and local numbers listed on the contact page.

We value transparency and are committed to addressing user concerns promptly and effectively.